The mediation process offers you - whether in a private or professional context - the opportunity to resolve a conflict in a structured way outside of court.
In mediation, the parties to the conflict work out mutually acceptable solutions to their conflict voluntarily and independently under the guidance of a neutral, impartial mediator in a confidential setting.
The solutions are based on the needs and interests of all parties involved and only come about if all parties involved feel that they are fair and agree to them. This makes mediation agreements particularly sustainable and long-lasting.
EN 
DE